Transportation isn't the only thing that has been changed by the Uber App through technology. It is also building a culture within that emphasizes doing the right thing, period, for riders, drivers, and employees. Apart from providing transportation facilities to the passengers, Uber also makes sure to listen to passengers' grievances through the medium of customer service.
How to get help with an Uber trip issue:
Step 1: Open the Uber app, tap the menu, tap "Your Trips". Select the trip and then browse the help section for relevant help articles.
Step 2: You can also get help with a trip to help.uber.com. Click "Trip issues and refunds," and select the trip.
Lost an item in Uber:
If you lost an item in an Uber, jump to 'What to do if you lost an item in an Uber'
How to ask Uber a general question:
Find a contact form at help.uber.com: Use the search feature at help.uber.com to find a help article that matches your issue. Some help articles contain a contact form that allows you to send a message to Uber.
Apart from the above-stated ways, you can follow either of the following:
- Send a tweet to Uber on Twitter: Send a tweet to @Uber_Support to ask a general question
- Send a message to Uber on Facebook: Begin at Uber's Facebook page and send a message via Messenger
About Uber:
Uber is a ridesharing application for fast, reliable rides in minutes- day or night. There is no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it's easy to pay with credit or cash in select cities.
Whether you're going to the airport or across town, there's an Uber for every occasion. Uber is available in more than 630+ cities worldwide-download the app and takes your first trip today.
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